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Better MoneyGram Over A Big Fat Apology

, , , | Right | October 17, 2018

(The store I work for offers MoneyGram as a service where customers can wire money or receive money. The people who use it often aren’t the brightest or the nicest people. A regular customer who sends money is in the store and approaches the counter.)

Me: “Hi, [Customer], how much are you sending today?”

Customer: “[Amount].”

Me: “Okay, hold on one second.”

Customer: “So, when are you due?”

(I am not the skinniest person, but I definitely do not look pregnant. This catches me off guard.)

Me: “I’m sorry?”

Customer: “I am asking when you’re due.”

Me: “I’m not pregnant.”

Customer: “Oh, so, you’re just trying to lose the baby weight.”

Me: “I don’t have children.”

Customer: “Okay.”

(No apology or anything. She just went on her merry way.)

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Have you ever met a customer who thought the world revolved around them?

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