Better (Choco)Late Than Never
(I’m returning to a donut shop that got my order wrong after I ordered food and a non-coffee drink. Mind you, this is not a coffee shop, but a true donut shop.)
Me: “Hi. I just got a frozen hot chocolate and it had coffee in it. I had said no coffee.”
Worker #1: “What do you mean? You asked for a frozen mocha. We swirl mocha into it to make it sweet.”
Me: “I specifically asked for no coffee. I hate coffee, I despise it, and I would never order something with coffee in it.”
Worker #1: “[Worker #2], we need a frozen mocha!”
Me: “FROZEN HOT CHOCOLATE! NO COFFEE!”
Worker #1: “But then it won’t be as sweet.”
Me: “I don’t care. I’ve had this dozens of times, and I like it as it is without the coffee.”
(It took another two minutes, but I finally got my frozen hot chocolate, free of coffee. I can accept mistakes, but he was seriously fighting with me over what I wanted versus what he thought I wanted.)
