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Why Cashiers Should Rule The World

, , , , , | Right | February 12, 2010

(I’m a customer in the check-out line. I’m buying a box of tampons for my mom, who is bedridden after surgery. One of the two customers standing behind me in line speaks up.)

Other Customer: “Ha-ha what a p****. He’s buying tampons.”

(I ignore the two and move forwards to the cashier. She’s an attractive girl of about twenty years old.)

Cashier: “$5.71 after the discount.”

(I have no idea what discount she’s talking about, but I pay her and get my change.)

Cashier: *with a smile on her face* “Here you go, baby, I’m taking my break now and I’ll see you at home at eight. Just leave the tampons in my car, please.”

(She turned the light off on the register number and walked off towards the other side of the store. The two customers watched her with their jaws open and angrily walked off to another register.)

Hopefully, She Got The House

, , , , , | Romantic | June 5, 2008

Me: “Thank you for calling. How may I help you?”

Guest: “Hi, yes, I’m calling because your hotel charged our credit card twice?”

Me: “Okay, ma’am. If I can have your name, I’ll look you up in the computer and we can get this straightened out.”

Guest: *morphs into an uber-witch in three seconds flat* “Straightened out? D*** right you’re going to get this straightened out! You charged enough for that crappy little room! I’ll be d***ed if we’re paying for it twice! My husband works too hard for his money to be charged double for something like this! There wasn’t even a bar there!”

Me: “I’m sorry, ma’am, but if I can just have your name and the date you stayed–”

Guest: “That’s just it! I was charged on two separate DATES. My name is [Guest] and my husband and I stayed there on June 9th. There’s another charge on there for the 17th. I want this fixed!”

Me: “Yes, ma’am. I understand. I’m looking now, ma’am… Okay, I see the problem. You did stay here on the 9th of June. I’m showing that someone by the name of [Husband] stayed on the 17th.”

(There’s dead silence for a moment, and then whispering.)

Guest: “What?”

(At this point my stomach falls into my shoes, because I can hear her mind ticking away, and I know something she doesn’t: another name is listed on the screen with her husband’s for the June 17th stay, and it’s NOT HERS.)

Me: “Um… ma’am?”

Guest: “I see. You’ve been very helpful.”

Me: “Thank you, ma’am. Can I help you with anything else today?”

(At this moment the woman drops the phone but does not hang up, and I hear her begin to scream at someone, swearing in combos I never would have thought up. I hang up quickly and try to go about my business, making a note of it to tell my boss. Later I get another phone call.)

Me: “Thank you for calling. How–”

Guest’s Husband: “I want to talk to your manager, you stupid little b****! You probably just cost me my marriage and I am going to sue your s***-hole hotel for every penny it’s worth! Do you hear me? Do you?!”

Me: *click*


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Ain’t No Mountain Wry Enough

, , , , , , | Right | August 9, 2010

Me: “…and a large Dew.”

Customer: “I’m sorry, did you just call me a Jew?”

Customer’s Wife: “But honey, you are a Jew.”

Me: “Oh, no, sorry. I meant a large Mountain Dew.”

Customer: “Oh, really? Really, I’m flattered but I’ve never been to the mountains.”

Me: “Ah, sorry?”

Customer: *comically bangs his fists against his chest* “I am the large mountain Jew!”

Customer’s Wife: * to me* “I am so sorry about him. Honestly, I can’t take him anywhere.”

Me: “Really, it’s fine.”

Customer: “The large mountain Jew goes anywhere he wants to!”

Dads: Gotta Love ‘Em

, , , , , , | Right | August 25, 2008

(My father owns an auto shop where I sometimes work part time. Late one afternoon, a woman comes in.)

Me: “May I help you?”

Customer: “Yes. I need my car inspected.”

Me: “Well, we’re not taking any more inspections this afternoon. May I schedule you for tomorrow?”

Customer: “No, I want my car inspected now.”

Me: “I’m sorry, but we take in our last inspection at 4:00 so we have time to pack up and shut down the machine.”

Customer: “Yes, but I just bought my car from [Dealer] and they told me I could bring my car here to get inspected for free.”

Me: “Yes, they will pay for your inspection here, but we’re closing soon. I’d be happy to schedule you an appointment for another day.”

Customer: “No! This is an outrage! At [Dealer] they told me I could bring in my car ANY TIME to be inspected here!”

Me: “Um… well…”

Customer: “I want my car inspected RIGHT NOW. They told me I could have it inspected any time!”

Me: “Ma’am, it’s 4:45 and we are closing in 15 minutes. We don’t have time…”

Customer: “Where is your manager!? I want to speak to your manager!”

Me: “Um… I’m afraid he’s out test driving a car.”

Customer: “That’s unacceptable! Is there anyone else I can talk to? I need to get my car inspected!”

Me: “Hold on…”

(I go out into the shop and check, but sure enough the only other person still here this late is the trainee mechanic. The woman proceeds to yell at us for about ten minutes. Eventually, my dad returns from his test drive.)

Me: “Dad, can you help this woman?”

Dad: “What can I do for you today?”

Customer: “I brought my car here from [Dealer] for an inspection but they won’t give one to me!”

(My dad proceeds to tell her everything I told her, smiling through all her abuse. Eventually…)

Customer: “Fine! This is an outrage! I’m going to write a complaint letter to [Dealer] about you!”

Dad: “Yeah, good luck with that.”

Me: “My God.”

Dad: “Let me give you a little advice about people like that. When somebody gets all worked up at you like that, you need to remain calm. Because the calmer you are, the angrier they get, and it’s REALLY funny.”


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Factual Innuendos

, , , | Right | October 8, 2009

(I’m working as a cashier at a hardware store. A customer comes to my line wearing a floor-length black trench coat, which he is clutching around himself rather suspiciously.)

Me: “Hello, sir, did you find everything alright today?”

Customer: “Would you like to see my bird?” *suggestively nods down toward his jacket*

Me: “Umm, excuse me?”

Customer: “You know, my bird…

(He opens one side of his trench coat, only to show that he indeed has a large green parrot hidden in his jacket.)

Me: *speechless*

Customer: “What, is green not your color? No worries!”

(The customer opens the other side of his trench coat and reveals another large parrot–this one red.)

Me: *still speechless*