Best Not To Press On With This Job
(I have just had my nails done and the cost is $35. I give the employee two twenties. She tries to give me a ten and a five as change.)
Me: “I thought you said it was $35?”
Employee: “Yes.”
Me: “I gave you forty.”
Employee: “Yes.”
Me: “You’re trying to give me $15 back in change.”
Employee: *confused* “Yes…”
Me: “Forty minus thirty-five is five. I gave you $40 for the nails and the tip. I don’t need any change.”
Employee: “A $15 tip? Thank you!”
Me: “Okay, let’s just stop. The cost for my nails is $35, right?”
Employee: “Right!”
Me: “And I gave you two twenties which is $40, right?”
Employee: “Right!”
Me: “Okay, so forty minus thirty-five is…?”
Employee: “Five, of course!”
Me: “Great! So my change would be $5, but I told you to keep it.”
Employee: “Yes, $15. Thank you again!”
(I am frustrated and am wondering if I should just forget about it and leave. The manager notices something is wrong and comes over to us.)
Manager: “Is there a problem?”
(I explain the whole thing to the manager.)
Manager: “No wonder our register is always short! What is wrong with you, [employee]? I have no idea if you’re playing dumb or not, but you are no longer allowed to TOUCH the register!”