Best To Just Keep It All Closed Down

(I’m telling on myself here. I am having some trouble with [Video Chat Client] and finally have to resort to tech support of the chat variety, through my browser.)

Tech Guy: “Hello! Welcome to [Video Chat Client] technical support! My name is [Tech Guy]. How can I help you?”

Me: “Hi! I’ve been having some trouble with my group chats; I can’t send or receive messages.”

Tech Guy: “Okay, we’ll have to do some troubleshooting. Is it all right if I remotely connect to your computer to better help you?”

Me: “If it’ll help, sure.”

Tech Guy: “Great! So, just close any personal things and everything on your desktop, and then click the following link.”

(I promptly quit everything on my desktop, including the browser, through which I had been talking to [Tech Guy]. I realized a second later when the chat window suddenly closed what I had done, but it was far too late. I had to get back in line and start all over again with a new tech agent. Obviously, I don’t know how [Tech Guy] reacted, but I like to think his reaction was something along the lines of, “huh?”)