Below Standard Greeting

(I have a coworker who is really pretty but also ditzy, and not too bright. Our standard greeting is to welcome the guests, and tell them our hotel information. We have done it so often that we’ve become quite good, except for my coworker.)

Coworker: “Welcometoourhotelwehavebreakfastincludedfromsixtonine–”

Guest: “Huh?”

Coworker: *repeats it in exactly the same way*

(The guest was utterly confused, and I told her to say it more slowly, but she looked confused and said it even FASTER. So, I did the greeting instead. Later, the guest complained to our general manager about it, and instead of disciplining my coworker, she got promoted to front desk manager! Much later after that, I left the company and saw her — since I knew the front desk manager did it — put out an ad for a new employee. The ad was full of grammar and spelling errors. I laughed.)