Believe Me; Soon We’ll Be Able To Ship Stuff To Arrive Yesterday!
(This is right after the 2016 elections:)
Customer: “I need to overnight this to [City in South Florida].”
Me: “All right, anything hazardous, liquid, toxic, or perishable?”
Customer: “It’s liquid.”
Me: “All right, what kind?”
Customer: “Why do you need to know?”
Me: “Because there are some liquids that can’t go overnight because they aren’t safe in the pressurized hold of an airplane.”
Customer: “This won’t go on an airplane. It’s only going four hours away.”
Me: “Actually, [City in south Florida] is outside the distribution area for [Local Terminal], so this item with be flown out tonight to [Central Hub] where it will be sorted with other packages meant for [Destination Terminal] and flown back in tonight.”
Customer: “That’s stupid! Trump is gonna fix that!”
Me: “Trump is going to change [Major Global Shipping Company]’s entire business model and stop them from using central distribution?”
Customer: “Yeah. It’s stupid.”
Me: *dead inside* “Okay. I still need to know what kind of liquid it is.”
(It was alcohol. We’re not licensed to ship alcohol. When he asked why, I wish I’d been smart enough to tell him that Trump hasn’t fixed us yet.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.