Behind Every Policy Is A Stupid Customer
Customer: “I don’t want a lid.”
Me: “I’m sorry, sir, but it’s company policy. I have to serve your hot beverage with a lid on.”
Customer: “This is stupid.”
Me: “We don’t want you to burn yourself–”
Customer: “Then I’ll just blame you.”
Me: “…and that would be why we have the company policy.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
