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Behaving Like An Old Bag

, , , , | Right | November 21, 2018

(I work as a banquet server in a hotel. We often do conference-style buffets, meaning we set everything up and then need to bus the tables as quickly as possible before the meeting starts. Upon passing one of the guests I notice a napkin and a used tea bag on her plate, which is slightly pushed away. Naturally, I attempt to clear it, and apparently, my coworker tried to do the same thing just minutes before.)

Lady: “What do you think you’re doing?”

Me: “Oh, I am so sorry, ma’am; I thought you were done.”

Lady: “DON’T YOU TOUCH MY PLATE!” *scowl* “And get me your manager, now!

Me: “Sure, right away, ma’am.”

Manager: “How may I help you?”

Lady: “The one with glasses—” *my coworker* “—and the skinny, [race] one—” *me* “—were trying to clear my plate while I WASN’T DONE WITH IT YET! I want them both fired!”

(She goes on a long rant about incompetent servers.)

Manager: “Okay, ma’am, I will talk to them.”

(We explained our side of the story. The manager just laughed and said that of course we were in no trouble whatsoever, since we did nothing wrong. Instead, he recounted the events to the party contact, who also happened to be the lady’s boss. She was appalled at her employee’s behavior and told him they would have a talk. I also proceeded to inform the rest of the servers about the lady, and we all agreed to stay as far away from her as possible during the next course, meaning that everyone’s plates got cleared except hers. The last thing I heard from her before bidding farewell to the entire group was more grumbling about “lazy servers who can’t even clear a plate.”)

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