Beginning To Think It Wasn’t An Accident

(Our store is having a huge sale while we’re trying to get the store ready for our summer merchandise. I’m helping my manager with a display. I look younger than my age.)

Customer: *storming up angrily to my manager* “HEY, YOU! Your employee—” *points at me* “—just saw me fall down and completely ignored me! I could have been gravely injured and this b**** didn’t care.”

Me: “I’m so sorry, ma’am, I didn’t see you fall. Are you all right? Was there something on the floor? Are you injured?”

Customer: “No, I just got new shoes and I tripped, but that does not excuse you for ignoring me.”

Manager: “Well, as [My Name] said, ma’am, she did not see you fall. If you would like to file an incident report I can help you with that.” 

Customer: *continues to make a long speech about teenagers and how we will push people aside to get ahead, then storms out*

Manager: “We don’t get paid enough for this s***.”