Bedtime Vs. Lifetime Stories
(Note: I’m on the phone with a customer, who is asking if we have a certain book available.)
Me: “We do have that book. Would you like to order a copy?”
Caller: “I don’t have time to wait for the mail. Can you just read it to me?”
Me: “Read you the book? It’s over 600 pages.”
Caller: “That’s okay. I have time!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.