Beans From The Third Rice
(On Mondays we have a medium cup of coffee for a dollar deal. A woman came in to order her drink.)
Customer: “I would like a small coffee with steamed milk.”
Me: “Okay.”
Customer: “Actually, it’s with soy milk.”
Me: “Okay.”
Customer: “And you know what? Make it a medium.”
Me: “Okay, that’ll be $3.18.”
Customer: “No, it’s only a dollar.”
Me: “But it’s steamed soy milk; that’s different from–”
Customer: “You guys are so soy unfriendly! If I have dairy I could go into anaphylactic shock! This is ridiculous; it’s a medium coffee! It’s only extra because of soy milk. I can’t believe this!”
Me: “Ma’am, it’s extra for two percent, too.”
Customer: “You are just a soy Nazi! Give me my money back; I’m going to [Competitor]. Don’t expect to see me again; this is so ridiculous! You guys aren’t going to make any money if you aren’t more soy friendly. You’re just soy Nazis!”
Me: “…”
Did you find this story using our World Milk Day roundup?
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
