Basic Toxic Masculinity
(I work for a small company selling landscaping and construction supplies. I handle the majority of phone calls and customer questions. I am female.)
Me: “[Company].”
Customer: “Yes, hello! Are any of the men around?”
Me: *pause* “No, sir, I’m the only one in the office at the moment. Is there something I can help you with?”
Customer: “Well, I guess you can try!” *asks very basic questions about some of our most popular products*
Me: *answers questions completely* “Is there anything else I can help you with today?”
Customer: “No, that’s it! I’ll call back and talk to one of the guys later. Bye!”
(At least he was polite?)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
