Barking Up The Wrong Sub Shop
(I’m in the break room at work when my friend comes in to eat lunch. She has picked up a sandwich from a local chain.)
Friend: “So annoying! I ordered online so it would be ready, but I ordered from the wrong store, apparently.”
Me: “That’s frustrating.”
Friend: “The worst part is that this one wouldn’t just make me my sandwich. They made me buy a new one even though I could show them that I had ordered and paid for one already!”
Me: “But you’re the one who ordered from the wrong store?”
Friend: “I know, but they still should’ve offered to give me a sandwich!”
Me: “It wasn’t their fault, though, and they might’ve gotten in trouble.”
Friend: “I know, but it would’ve been nice of them. Now I’m out $8!”
(I gave up trying to reason with her at that point. I don’t think she ever really understood why they didn’t give her a new sandwich even though it was her mistake.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.