Barking Outside The Box
Call Center | Right
| June 13, 2011
Me: “Thank you for calling [cable company]. How can I help you today?”
Customer: “Cable box jump dog!”
Me: “Wait. Did you just say ‘cable box jump dog’?”
Customer: “Yeah.”
Me: “I… I don’t even know what that means.”
Customer: “Me neither!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
