Bad Guests Are Notoriously Nefarious
(A guest has been telling me a VERY rambling story in which he describes his friend as “nefarious” — I think he actually means “notorious,” based on context, but I digress. Then, he turns to me, and in the most condescending tone I have ever heard, says:)
Guest: “Do you know that word? Nefarious?”
Me: “I do.”
Guest: *drawing back in mock surprise* “Wow! That’s a hard word! That’s a college word! Good for you!”
Me: *turns back to my paperwork and tries very hard not to punch him*
Question of the Week
Have you ever served a bad customer who got what they deserved?
