Bad Customers Are Their Own Rewards

, , , , , | Right | December 19, 2017

(At our store we ask everyone for their phone number so we can pull up their rewards club information when ringing them up. We are encouraged to get everyone’s number or sign new customers up. By being signed up, customers get access to extra coupons and free store credit for just shopping with us.)

Me: “Find everything okay today, miss?”

Customer: “Yes.”

Me: “All right, can I get your number for the rewards program?”

Customer: “No.”

Me: *checking to make sure she doesn’t already have one* “Are you sure? You get free money for having one, and it takes two seconds to sign you up.”

Customer: *annoyed* “No.”

(I just give up and go to ring her up.)

Me: “Your total is—”

Customer: “I have a coupon.”

(She hands me her phone, showing a coupon she could have only gotten by being a rewards member. Thanks for ruining my stats, lady.)

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