Bad Customers Need Some Fresh Material
I’m working the drive-thru and everyone is having a pretty great time, oddly, until we get a customer who tries to spoil the mood.
Crew Member: “I need another large fry cooked to order.”
Me: “Why?”
Crew Member: “He says they aren’t fresh.”
Me: “Not at all.”
I walk over to the window.
Customer: “I’ve been working in fast food for thirty years! I know these fries aren’t f****** fresh.”
Me: “All I can do is give you a refund because those are fresh and they’re not gonna come out any fresher than that.”
Customer: “NO, I JUST NEED MY FRESH FRIES!”
Me: “Okay, I need those ones back and we’ll give you a new one.”
Customer: “WHAT’S YOUR NAME?! I’M CALLING CORPORATE!”
He did not scam us out of a free portion of fries.
Question of the Week
Have you ever served a bad customer who got what they deserved?