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Bad Customers Come Through In Any Language

, , , , | Right | May 23, 2022

I work at a retail store that is known for its low prices. We kind of just get leftovers from all over. I am the main cashier on the floor, and with that comes a lot of extra things that I have to do. I am helping the other cashier newbies and making announcements to the REALLY long line to remove their hangers, in both English AND Spanish, all while ringing and bagging my customers in my own registers.

This one lady comes through with some fragile vases. I scan them through and ask if she would like them wrapped, to which she nods. I don’t think she speaks either language that I do really well. 

The transaction is pretty smooth. I don’t make an announcement or have to leave my register the whole time. I give her the total and she pays, and I gingerly hand her bags to her. When I look up, she is giving me the nastiest look you can over a mask.

I tell her to have a nice day, and I move on to the next customer after the lady walks away. When I look back over, she is marching back to my register, and she says:

Customer: “WHAT IS YOUR NAME? I’M CALLING CORPORATE!” 

I was too stunned to answer her, but she saw my nametag, said my name while shaking her finger at me, and then marched out. 

The customer still standing there asked what had happened, but I shrugged my shoulders and told her I had no clue.

I still have no idea what I did!

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