Bad At Protecting Her Child
(A customer walks with a toy that usually prompts me to sell a buyer protection plan, or toy insurance as I like to call it.)
Me: “All right, ma’am, would you like to add a protection plan to this?”
Customer: “No, my child will break it within a week.”
Me: “Well, that’s a perfect reason for the buyer protection plan! It covers all damages.”
Customer: “No, no. She’ll break it, so it won’t matter!”
Question of the Week
Have you ever met a customer who thought the world revolved around them?