Backordered Compliments
Customer: “Hey, how good is this book?” *holds a fantasy book*
Me: “I don’t know; I haven’t read it. But you might want to start with the first one in the series, if we have it right now…”
Customer: “You haven’t read it? You’ve gotta be kidding me! Really, they hire anyone these days. I guess I’ll try it, then. You said it’s not the first one?”
Me: “No, and it seems that we don’t have the first book in this series. If you want, you can leave your name and number and we will call you if someone sells it.”
Customer: “No, no, that will be fine. I’ll just come back. When will you get it?”
Me: “I don’t know, sir. We’re a used books store. We only get books when people sell them to us.”
Customer: “I know that! I’m not stupid! When will someone sell you this book?”
Me: “I don’t know, sir.”
Customer: *rolls his eyes* “I can’t believe they hired you. I bet it’s only because you’re pretty!”
Me: “Er… thanks, I guess?”
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Question of the Week
Have you ever served a bad customer who got what they deserved?
