Back To Basics Is Best
Customer: “I need something to make a nail go into a piece of wood… You know, to make it stay where I’m putting it.”
Me: “…a hammer, sir?”
Customer: “Oh, is that what you would recommend?”
Me: “Uh… yeah.”
Customer: “Great, show me where they are!”
Question of the Week
Have you ever served a bad customer who got what they deserved?
