Avocado-Over

(Our roommate works in the deli and told us this story of the first customer he had on the busiest day of the week.)

Employee: “Hi, welcome to [Store]. What can I get for you?”

Customer: “Hi, I’d like a [sandwich with avocado].”

Employee: “No problem.” *makes the sandwich like usual and starts spreading the avocado on the bread for this type of sandwich*

Customer: “I don’t want it on that bread; I want it on this type of bread.”

Employee: “Okay, then.”

(He has to dispose of the other sandwich and start a new one on the requested type of bread. He has just spread the avocado on again…)

Customer: “Don’t you have any fresh avocado?”

Employee: “I’m sorry, sir, the deli only carries this type of avocado spread.”

Customer: “Well, [Sandwich Chain] carries it! Why can’t you do it like them?”

Employee: “Would you like me to get a fresh avocado for you, sir?”

Customer: “Yes!”

([Employee] gets a fresh avocado from the other side of the store and brings it back to the deli and starts to remake the sandwich again. He scoops the fresh avocado out of its skin and proceeds to spread it on the bread.)

Customer: “You’re doing it wrong!”

Employee: *becoming annoyed* “I’m sorry, sir, how did you want me to make it?”

Customer: “You’re supposed to use avocado slices, like [Sandwich Chain]!” 

Employee: “I’m sorry, sir, this is the only way I’ve been trained to make this sandwich. Did you want to order something else?”

(The customer makes a disgruntled noise but allows the employee to finish the sandwich they ordered before stomping off. The employee proceeds to watch the customer buy the sandwich, and then promptly walk over to customer service and return it, complaining loudly the entire time about what horrible sandwiches are made at the deli. After the grumpy customer leaves, the customer service clerk comes over.)

Customer Service Clerk: “What was that about?”

([Employee] rehashes the entire experience over again to the clerk.)

Customer Service Clerk: “Man, if it had been me, I would have refused to make his sandwich again after the second time!”