Automated Frustrated
(I’m the customer in this story, talking to an automated phone system.)
System: “How may I help you?”
(Not sure if it’s voice recognition or it’s gonna start listing options, I wait.)
System: “I missed that. How may I help you?”
Customer: “Internet connectivity?”
System: “I missed that. How may I help you?”
Customer: “Bring back the f****** keypad options.”
System: “I missed that. Please press one for tech support, two for billing.”
(I hope that call was recorded for quality monitoring and someone got a laugh out of that.)
Question of the Week
Have you ever served a bad customer who got what they deserved?