The Attention Span Of Kids
Customer: “I’d like a kid’s burrito bowl, please.”
Me: “Well, we don’t actually have a kid’s burrito bowl. I can make you a burrito bowl, but understand that it is not going to be any cheaper.”
Customer: “Yes, I understand. That’s fine.”
(I make the bowl, and my coworker rings up the customer.)
Coworker: “All right, so I have a chicken burrito, and a chicken burrito bowl, is that correct?”
Customer: “It was a kid’s burrito bowl.”
Coworker: “We just have one kind of burrito bowl, ma’am.”
Customer: “What?!”
(At this point I had to go serve other customers, so I didn’t hear the rest of the conversation, but it did take quite a while for the customer to pay and leave.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
