Attack Of The Math!
I went through the drive-thru and ordered chicken nuggets. The order total was $4.06. When I got to the payment window, there was a trainee there along with a trainer. I handed the cashier $5.06. Simple math, right? $5.06 – $4.06 = $1? Apparently not.
She opens the calculator app on her phone and calculates… something. I don’t know what. The trainer then stops her and says “let me check” and then TAKES OUT HER PHONE AND CALCULATES THE TOTAL. The trainee then proceeds to open the change drawer and give me $.94 change.
Me: “No, you owe me a dollar. I gave you five dollars and six cents and the order costs four dollars and six cents, so the difference is one dollar.
Trainer: “No, sir, we calculated it correctly. You’re due 96 cents.”
Not the 94 cents they gave me.
Me: “What about the six pennies I gave you?”
She sighed a big sigh and then gave me a nickel. I never did get through to them that it was wrong and just left because I was in a hurry.
Question of the Week
What is the most stupid reason a customer has asked to see your manager?