Attack Of The Killer Tomato Customers
(I am cashiering on the first express lane with one of our new hires on the second express lane. I’m cashing out a customer when I hear an outburst from the new girl’s line.)
Customer: “What are you doing?! Don’t touch my tomatoes! Leave them in the bag!”
New Cashier: *turns around, looks at me* “Help me, please?”
Me: *walks over* “Good afternoon, sir. How can I help you?”
Customer: “I bought these tomatoes, and she is taking them out of the bag and ringing them up separately! I want them rung up together!”
Me: “Well, sir, it looks like you bought 3 different tomato varieties.”
Customer: “So?”
Me: “Each variety is a different price per pound. To keep our inventory counts accurate, we have to weigh and ring these up separately.”
Customer: “I don’t want you touching my tomatoes!”
Me: “I’m sorry, sir, but it is store policy.”
Customer: “I want to see a manager!”
Me: “Sure.”
(I flag down a supervisor, who is female.)
Supervisor: “What can I do for you, sir?”
Customer: “No! I want to talk to a manager!”
Supervisor: “I assure you, I’m a manager.”
Customer: “No! A man!”
Supervisor: *sighs* “I’ll be right back.”
(She returns with the store manager, who is male. He walks off with the now-livid customer.)
New Cashier: “Did he really pitch a fit over tomatoes?”
Me: “Yep. And I wouldn’t be surprised if he got them for free now.”
New Cashier: “No way.”
(15 minutes later, the supervisor returns.)
Supervisor: “Well, [store manager] just gave our angry customer his tomatoes for free.”
New Cashier: “What!?”
Me: “I told you!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
