At One Point Apple Users Were All Sixes And Sevens
(I work for a company that does tech repairs. One day we get a customer asking if we do phone repairs.)
Customer: “Hi, do you do phone repairs?”
Me: “Yes, we do. What is it?”
Customer: “Oh, it’s a six.”
Me: “Which phone?”
Customer: “Just a normal six.”
(Eventually she clicked and told me it was an iPhone 6.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
