At Least You Didn’t Get Mansplained

Our cable connection goes out suddenly in the middle of the day, which means we have no Internet or telephone service. I dig out my cell phone and call the cable company, who keeps me on hold for over twenty minutes, constantly telling me I could easily report a problem online.

I’m not sure which is the more annoying: just being on hold or being told to use a connection I don’t have.

A fellow finally picks up the call and I explain the problem.

Representative: “May I have your account number?”

Me: “Can’t you find it by our telephone number?”

Representative: “No, ma’am. We have to have the account number. I can wait if you need to go find it.”

I looked in the file cabinet and rummaged through the pile of papers on the desk, to no avail. I finally told him I’d have my husband call when he got in. After waiting for so long, it was beyond annoying to have to start over, but there was no choice.

When my husband came home, he called the cable company and the woman who picked up found the account — by using the phone number!

Maybe it was his deep voice.