At Least You Can Catch Them Before They Bolt
I work in a fabric store. Sometimes we encounter people that we call “bolt swappers”. They’ll unwrap a pricey fabric and wrap it on a cheaper bolt, thinking we won’t notice the embroidered satin ringing up as a cheap cotton. It’s not even rolled neatly. C’mon. I usually say:
Me: “Whoops! Looks like this was put on the wrong bolt! Let me get the correct one!”
I’ll go to the clearance table and, lo and behold, find the cheap cotton in a pile and a discarded satin bolt.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.