At Least They’ll Stop Being Short With Customers For A Change, Part 3
(A young teenage cashier has given me my total of $40.04. I hand her a $100 bill and tell her I have change in my pocket. However, while I dig out a nickel, she enters the $100 into the computer, so my change is therefore $59.96. I tried to hand her the nickel and the following conversation takes place…)
Cashier: “I can’t do that.”
Me: “Why not? I don’t want a bunch of ones and change back.”
Cashier: “It will make my drawer wrong.”
Me: “No, it won’t. I give you the nickel, and you give me back sixty and a penny.”
Cashier: “That’s not the same thing. I can’t have my drawer wrong.”
Next Customer: “It is the same thing.”
Cashier: “Nope, I can’t do it.”
(I see a manager passing by and flag them down while holding up my nickel.)
Me: “Hey, can she do this?”
(The manager examines the cashier’s screen before agreeing with me.)
Manager: “Yes, give him sixty and a penny.”
(The cashier already has two twenties, a ten, and a five in her hand. She starts counting out five ones.)
Me: “No, put that stuff back and give me three twenties.”
Cashier: “You have officially ruined my day.”
Next Customer: “I think I’ll use my debit card…”
Cashier: *to me* “I hope you do not have a pleasant day!”
Question of the Week
Have you ever served a bad customer who got what they deserved?