At Least They Weren’t Looking For The Hunger Games
(The bookstore I work in has very old inventory software that will only search for EXACTLY what the user inputs.)
Customer: “Do you have this book by [Firstname] Lynch.”
Me: *types in the title and name but nothing comes up* “I’m not seeing anything. Let me try that again.”
Customer: “Okay.”
Me: “What did you say the author’s name was again?”
Customer: “[Firstname] Lynch.”
Me: “Yeah, that’s what I— Wait. Lynch? Oh man, I’ve been typing in lunch this entire time.”
Customer: “About time for your break, huh?”
Me: “Yeah, it is, actually. Let me get that book for you…”
Question of the Week
Have you ever served a bad customer who got what they deserved?