At Least She’s Being Honest
(A lady comes in with a bag of shirts.)
Lady: “I need to return these.”
Me: “Sorry we can’t take those back, they’re opened…”
Lady: “Why the h*** not!?”
Me: “You can only return the shirts if they’re unopened. It’s the store policy.”
Lady: “Bull-s***, you’re trying to rip me off! You’re supposed to take these back; they don’t fit my husband!”
Me: “If you read the policy you would know you couldn’t bring them back, ma’am.”
Lady: “What store policy?!”
(I point to the store policy above and behind me on a red sign in big white letters. The lady snatches the bag of shirts and starts stomping off. My manager, who was watching the whole time, finally says something.)
Manager: “I’m sorry, ma’am, next time you should read the policy–”
Lady: *cuts off my manager* “I DON’T F**KING READ!!”
Question of the Week
Have you ever served a bad customer who got what they deserved?