At A Loss For Words
(A younger teenager comes into the store with his dad.)
Customer: “My teacher says I need to get a book for school.”
Me: “What’s the title?”
Customer: “I think it was something like ‘Col-ij-it’. Yeah, that’s definitely it.”
Me: “How would you spell it?”
Customer: “C, O, L, I, J, I, T?”
(I search, and nothing comes up.)
Me: “Do you know the author?”
Customer: “I know it was a girl. Maybe like Maryanne? Something like that?”
Me: “Do you mean you need a Merriam-Webster Collegiate Dictionary?”
Customer: “I don’t know, but I’m not going to college or anything.”
Question of the Week
Have you ever served a bad customer who got what they deserved?