At A Loss For Words And The Package
(I’m talking to a courier representative.)
Representative: “It says here that it was put into lockup for the weekend, and now they can’t find it.”
Me: “So, it’s lost, then.”
Representative: “No, no. It’s not lost; they just can’t find it.”
Me: “I know you’re a courier company and this is the last thing you want to say, but if the depot cannot find it, it means they lost it.”
Question of the Week
Have you ever served a bad customer who got what they deserved?