Ask Them To Tenderly Clarify
(At our hot case, over half of our food available is various types of chicken; we have tenders, popcorn style, hot wings, boneless buffalo, and more. That being said, this exact conversation happens way more often than I’d like to count.)
Me: “Hey there. What can I get for you?”
Customer: “I’ll have some chicken.”
Me: *screaming internally*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.