Ask Her To Close All Windows Next
Me: “Can you get online?”
Customer: “How do you do that?”
Me: “Do you see Internet Explorer?”
Customer: “Where do I see that?”
Me: “It should be on your desktop.”
Customer: *rustling papers* “I don’t see it on my desk anywhere. Are you sure it is here?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
