As Soon As They Say, “I Pay Your Wages,” Ask For A Raise
I work for a fire department. We were recently on the news showcasing a new piece of training equipment. I take this call a couple of days after the news story airs.
Me: “Thank you for calling [Fire Department]. How may I help you?”
Caller: “I want it.”
Me: “Can you please let me know what you want?”
Caller: “The thing from the news. I want it.”
Me: “Do you mean the window prop?”
Caller: “Yes, I pay your wages. You need to let me have it.”
Me: “Ma’am, we cannot give you the training equipment we have at the station. I can give you the name of the company we bought it from.”
Caller: “No! I don’t want my grandkids to die in a fire. If they do, I’m suing you.” *Hangs up*
Me: “Have a nice day, ma’am.”
Question of the Week
Have you ever served a bad customer who got what they deserved?