As Easy As 1, 3, 2

Customer: “Hi. I ordered a movie a while back and I was wondering if it’s in yet.”

Me: *checking the order history* “Unfortunately, it hasn’t arrived yet. We’re still waiting on the distributor to send it to us.”

Customer: “Oh, well how long is it going to take? I’ve been waiting for three months.”

Me: “Actually my records indicate that you ordered the movie in October.”

Customer: “Exactly. October, September, November. Three months!”