As Blank As His Brain
(I am trying to help a customer retrieve a lost page on his website.)
Customer: “So, why was my page lost in the first place?”
Me: “Well, I’m not sure, sir. What were you doing before you lost the page?”
Customer: “I was editing it.”
Me: “Okay, what part did you edit?”
Customer: “Well, I edited the heading, and I noticed the page was blank when I was scrolling down.
Me: “So, why did you click save?”
Customer: “Well, I thought it would just pop back up.”
Me: “No, sir. You just saved a blank page over what you had, and erased everything.”
Customer: “Well, you guys should put that in big bold letters at the top of the page. ‘Don’t save page if main area is blank!’.”
Question of the Week
What is the most wholesome experience you’ve ever had?