Applying Tax After The Price: America Vs The World
(To put this story in perspective, I am around eight years old, I am from England, and this is my first time visiting the USA, so I have no idea that tax is added on after the sale. I am waiting to catch my flight home to the UK and decide to use the last of my money to buy a magazine for the flight. I pick up a magazine that says it’s $3 on the shelf. I go to the counter with three dollar bills.)
Employee: *scans the magazine* “That will be $3.25.”
Me: “Oh, I only have $3 on me, but I’ve got change. Do I have what you need?” *holds out a handful of coins*
Employee: “Why do you only have $3 on you when you should know that tax is added on afterward?”
Me: “I don’t know what tax is, but it’s okay. I’ll put the magazine back.”
Employee: “Typical foreigner, always trying to weasel out of paying taxes.”
(I’m getting nervous because there’s a line and I only have the $3 on me. This is when someone steps in to save the day.)
Customer: “Leave the kid alone. He’s not from here and he won’t know about taxes at his age; I’ll pay the extra 25 cents so he can have it.” *reaches for his wallet*
Employee: “No! More Americans shouldn’t be paying for foreigners; if he wants it he has to pay for it or I’ll call security.”
Me: *nearly in tears at this point* “Please don’t call security. I’ll see if my Mum has the money. I’m really sorry.”
Customer #1: “No, you don’t need to.” *hands the employee a $5 and tells me to go back to my mum*
Employee: “No, this little punk should pay for himself.”
(The line was fairly long so the manager came over to see what was going on. After [Customer] explained he said I should just go back to my mum. The next thing I heard was the manager shouting at the employee for making a little kid cry when a customer had offered the money.)
Question of the Week
Have you ever served a bad customer who got what they deserved?