Apparently, Basic Terminology Isn’t Basic For Everyone
Client: “I need the number for Jack. Can you give me his number, please?”
Me: “Jack? Jack who?”
Client: “The manual for the modem said that I need to connect to Jack, so if you could give me his number, then I can connect with him.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
