App-parently Stupid
(I work in a chat center contracted to a large cell phone carrier. My department covers their customer care and sales chats. Currently, there is a special in which iPhones are $99 with a two-year contract. The following is an interaction between my coworker who works sales and a customer.)
Customer: “Hi! I was just wondering… How much is the $99 iPhone?”
Coworker: “It’s $99.”
Customer: “Oh, gosh, thank you so much! That is a lot less than what I was expecting!”
This story is part of our iPhone roundup!
