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Another Sign(Up) Of The Times

, , , , , | Right | CREDIT: AriDreams | June 12, 2021

I recently started back at a job in a new city. Where I work, we sell anything and everything you are looking for, but people really love our clothes and kitchenware.

It is about ten minutes until closing — 9:20 — and I am exhausted, running on caffeine and my will to live. There are only a few customers in the store, and they are coming to check out. This is the last customer in my line.

Me: “Hello! How is your evening going?”

Customer: “Good.”

Me: “Did we find what we were looking for today?”

Customer: “Sure.”

Me: “All righty, your total is [total]. Will you be paying cash or card?”

Customer: “Wait. I have a ten-dollar coupon, right?”

Me: *Suddenly confused* “What do you mean, sir?”

Customer: “My ten-dollar coupon, don’t I have one?”

Me: “I don’t know, sir. If you spent $200, then you should see it in your mailbox in real life or in your email.”

Customer: “Well, I didn’t get one.”

Sometimes our customers who sign up for a credit card may not get their coupons until a few weeks after. Perhaps he didn’t sign up with his email?

Me: “When did you sign up, sir?”

Customer: “Sign up for what?”

I look at the card in his hand, and it is, in fact, not our store’s credit card. Did he not sign up at all?

Me: “Sir, did you sign up for our credit card?”

Customer: “No, but where is my ten dollars?”

I am not sure whether I should laugh, cry, or groan — perhaps all three at once.

Me: “You won’t get the ten-dollar coupons unless you spend $200 with our store credit card.”

Customer: “Get me the manager.”

I got the manager, and she was just as done as I was with today. She said EXACTLY what I said, and he still didn’t seem to quite get it. I offered to sign him up for the credit card, but he, obviously, declined. He did not get his 10$.

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