Another Red Alert
(I work for an auto shop. I answer a phone call.)
Me: “Good afternoon. This is [My Name] from the service department.”
Customer: “Hi, is my truck ready?”
Me: “Can you tell me which one is your truck?”
Customer: “It’s a Chevy.”
Me: “Yes, I understand, this is [Location] Chevrolet Service; which is your truck?”
Customer: “The red one.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
