Another Case Of Not Checking The Case
It is an extremely busy Saturday at the bakery, so we pretty much only have a few items in the display case to sell.
Me: “Hi. Just to let you know, all you see is all we have left. We got wiped clean tonight, as you can see.”
Customer: “Hi. Can I have the cheesecake, please?”
Me: “Unfortunately, we are sold out of that tonight. Everything you see is all we have left today.”
Customer: “Oh, okay. May I have the chocolate cake, please?”
Me: “We are sold out of that, as well.”
I point to the pastry case and viennoiserie.
Me: “All that you see is what we have left.”
Once again, the customer looks up at the menu above my head.
Customer: “So, does that mean you’re also sold out of the almond croissants?”
While walking her over to the pastry case, which is five inches to her right:
Me: “Yes, miss. We are sold out of almond croissants, as well. We have plain croissants and anything you see in this case tonight.”
Customer: “Oh, well, you should’ve told me. I just wasted my time looking at the menu!”
Question of the Week
Have you ever served a bad customer who got what they deserved?