And To Delete, Use White Out…
Me: “Hello, how can I help you?”
Caller: “Yes, I need help with my printer. I want to print this letter, but it’s not going to fit on the page!”
Me: “What happens when you try to print?”
Caller: “Well, I don’t know. I don’t want to get ink everywhere!”
Me: “Okay, why do you think it won’t fit on the page?”
Caller: “Well, when I held it up to the screen, the paper was smaller than the page in Word. So, it obviously won’t fit!”
Me: “Ma’am, could you just try to print it for me?”
Caller: “I told you, it’ll spill ink!”
Me: “Trust me, it won’t.”
Caller: “Fine, but if it does, you’ll have to clean it up.”
(After a few moments of printing sounds…)
Caller: *gasp* *click*
Question of the Week
Have you ever served a bad customer who got what they deserved?