And This Person Works In A Museum?

(I’m working for a tourist information where I am head of the group activities. One day, a customer from Belgium who comes back every year with her school asks me for a tour in one of our museums. They are only here for one day and will visit two museums and have a guided walk for the students. The museum of their choice is closed that particular day so I decided to e-mail another one.  In the mail I write about the school-classes from Belgium who are in town for one day and requests a guided tour for approximately 90 students. The answer I get back:)

Reply: “Thank you for your request. Wow, 90 students is a lot… All of our guides are university students and I’m not sure if I can have enough guides for that amount. It is better if we split the group and have them visit us in three groups spread over three days. Can you ask if the group can stay three days instead of one?”

Me: *head on desk*