And Then He’ll Complain That They’re Understaffed
A customer gives me a voucher I don’t recognize.
Me: “I’ll need a manager to double-check this voucher. It looks different than what I’m used to, and I’m still pretty new at the job.”
The customer gets angry that it’s taking so long.
Me: “Sorry, but I’d rather not lose my job for processing this incorrectly.”
Customer: “I don’t care if you lose your job! Just do the voucher!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.