And That’s How Entitled Customers Are Born
A small girl has found a toy she wants and keeps asking her mom to buy it.
Girl: “Can I have this?”
Mom: “No.”
Girl: “Please?”
Mom: “No, we’re not buying anything today.”
Girl: “I want it!”
Mom: “No, I’m not buying it.”
The girl proceeds to ask again and again and again, following her mother all the way around the store, but the mother does not give in.
Girl: “I WANT IT! I WANT IT! IWANTITIWANTITIWANTITIWANTIT—”
They leave the store, the girl following her mom yelling about how she wants the toy. I can hear them long after they exit the bookstore. Then, twenty minutes later, the girl comes back with her dad.
Dad: “Is this the one you wanted?”
Girl: “Yes.”
He bought the toy for her and they left the store.
Question of the Week
Have you ever served a bad customer who got what they deserved?